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About This Policy
This Privacy Policy explains how Techzap Solutions (Private) Limited("Techzap", "we", "us", or "our") collects, uses, discloses, and protects your information when you use our websites, software platforms, cloud services, and digital solutions globally.
By accessing or using our services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal details (name, email, phone number, company name)
- Account credentials and authentication data
- Billing and invoicing information
- Technical data (IP address, browser type, device, logs)
- Usage data from our SaaS platforms and hosted systems
How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
- Providing, operating, and maintaining our software solutions
- Account management and customer support
- System monitoring, analytics, and performance optimization
- Billing, payments, and contractual obligations
- Security, fraud prevention, and legal compliance
Data Sharing & Third Parties
We do not sell or trade your personal data. Information may be shared only with:
- Cloud infrastructure and hosting providers
- Payment processors and financial institutions
- Analytics and monitoring services
- Legal authorities where required by law
Data Security
Techzap implements industry-standard technical and organizational measures to safeguard your data, including encryption, access control, secure hosting environments, and regular security reviews. However, no system can be guaranteed 100% secure.
International Users
Our services are used globally. By using our platforms, you consent to the transfer, processing, and storage of your data in countries where our infrastructure or service providers operate.
Cookies & Tracking
We use cookies and similar technologies to enhance user experience, analyze platform usage, and improve service performance. You may control cookie preferences through your browser settings.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal data
- Restrict or object to data processing
- Request data portability
- Withdraw consent at any time
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@techzap.lk
Company: Techzap Solutions (Private) Limited
